Online | Hospitality Services Coordinator | Entry Level

Aisles & Abroad

Illinois City (IL)

Remote

USD 45,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Fully remote
Training provided
Structured team environment

Job summary

Aisles & Abroad is hiring an Online Hospitality Services Coordinator to provide remote support for client reservations, scheduling, and hospitality-related services. The role emphasizes organization, clear communication, and accuracy to ensure a professional client experience.

This fully remote position offers structured teamwork, ongoing training, and resources to help you succeed in a virtual environment. Candidates should be dependable, detail-oriented, and customer-focused.

Qualifications

  • Strong written and verbal communication skills.
  • Excellent attention to detail and organizational abilities.
  • Comfortable using online systems and digital tools.
  • Ability to manage multiple tasks in a remote environment.
  • Customer service, administrative, or coordination experience preferred.
  • Reliable internet access and ability to work remotely.

Responsibilities

  • Support client inquiries related to reservations, scheduling, and service coordination.
  • Assist with organizing hospitality-related services, including accommodations.
  • Maintain accurate client records and reservation details in internal systems.
  • Communicate professionally with clients via email, phone, and online platforms.
  • Review confirmations and documentation for accuracy and completeness.
  • Provide general administrative and customer service support.
  • Follow established procedures and workflows.
  • Collaborate with internal teams to support client needs.

Skills

Strong communication
Attention to detail
Organizational skills
Remote work proficiency
Customer service experience
Reliability

Job description

Position Overview

We are seeking a detail-oriented and service-focused Online Hospitality Services Coordinator to provide remote support for client reservations, scheduling, and hospitality-related services. This position emphasizes organization, communication, and accuracy to ensure a smooth and professional client experience.

This role is ideal for individuals who are dependable, organized, and comfortable working in a virtual environment using digital tools.

Key Responsibilities
  • Support client inquiries related to reservations, scheduling, and service coordination
  • Assist with organizing hospitality-related services, including accommodations and associated arrangements
  • Maintain accurate client records and reservation details in internal systems
  • Communicate professionally with clients via email, phone, and online platforms
  • Review confirmations and documentation for accuracy and completeness
  • Provide general administrative and customer service support
  • Follow established procedures and workflows
  • Collaborate with internal teams to support client needs
Qualifications
  • Strong written and verbal communication skills
  • Excellent attention to detail and organizational abilities
  • Comfortable using online systems and digital tools
  • Ability to manage multiple tasks in a remote environment
  • Customer service, administrative, or coordination experience preferred
  • Reliable internet access and ability to work remotely

$45,000 - $60,000 a year

Work Environment
  • Fully remote position
  • Structured and supportive team environment
  • Training and resources provided
Additional Information

We are committed to maintaining a professional, inclusive, and service-focused environment. Candidates should demonstrate reliability, strong communication skills, and a customer-first approach.

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