Entry-Level Hospitality Support Coordinator

DestinationKnot; United States; Remote; USD 21,000 - 34,000; Full time

Job summary

DestinationKnot is seeking a fully remote Reservations & Administrative Support Specialist. You will coordinate reservations, schedule hospitality services, and provide client-focused administrative support using online systems.

You will respond to client inquiries, keep records up to date, check documents for accuracy, and collaborate with team members to ensure timely service delivery in a structured remote environment.

Qualifications

• Strong written and spoken communication.
• Good organization and attention to detail.
• Comfort using email, online tools, and digital platforms.
• Ability to manage multiple tasks in a remote setting.
• Reliable internet access and a suitable remote work environment.

Responsibilities

• Respond to client questions about reservations via email, phone, and digital channels.
• Help coordinate accommodations and related hospitality arrangements.
• Keep client records and reservation details current in internal systems.
• Check confirmations and other documents for completeness and accuracy.
• Provide general administrative and customer service support while following team workflows.
• Coordinate with internal colleagues to support timely service delivery.

Skills

Communication

Organization

Digital tools

Remote multitasking

Internet reliability

Job description

Role overview

Coordinate reservations, scheduling, and related hospitality services while providing administrative and customer support remotely. The work centers on accurate records, clear communication, and following established processes to help clients receive smooth, reliable service. It is suitable for someone comfortable managing tasks independently through online systems.

Responsibilities

• Respond to client questions about reservations and scheduling through email, phone, and digital channels.
• Help coordinate accommodations and related hospitality arrangements.
• Keep client records and reservation details current in internal systems.
• Check confirmations and other documents for completeness and accuracy.
• Provide general administrative and customer service support while following team workflows.
• Coordinate with internal colleagues to support timely service delivery.

Requirements

• Strong written and spoken communication skills.
• Good organization and attention to detail.
• Comfort using email, online tools, and digital platforms.
• Ability to manage multiple tasks in a remote setting.
• Reliable internet access and a suitable remote work environment.

Nice to have

• Customer service or administrative experience.

Benefits and work setup

• The position is fully remote, with training and resources provided in a structured team environment.