Online | Hospitality Services Coordinator | Entry Level

Aisles & Abroad; Illinois City (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

Lever, Inc. is seeking a detail-oriented Online Hospitality Services Coordinator to provide remote support for client reservations, scheduling, and hospitality-related services. The role emphasizes organization, clear communication, and accuracy to ensure a smooth and professional client experience.

This position is ideal for individuals who are dependable, organized, and comfortable working in a virtual environment using digital tools.

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and organizational abilities.
• Comfortable using online systems and digital tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service, administrative, or coordination experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Support client inquiries related to reservations, scheduling, and service coordination.
• Assist with organizing hospitality-related services, including accommodations and associated arrangements.
• Maintain accurate client records and reservation details in internal systems.
• Communicate professionally with clients via email, phone, and online platforms.
• Review confirmations and documentation for accuracy and completeness.
• Provide general administrative and customer service support.
• Follow established procedures and workflows.
• Collaborate with internal teams to support client needs.

Skills

Written & verbal communication

Attention to detail

Organization

Remote work

Multitasking

Customer service experience

Job description

Position Overview

We are seeking a detail-oriented and service-focused Online Hospitality Services Coordinator to provide remote support for client reservations, scheduling, and hospitality-related services. This position emphasizes organization, communication, and accuracy to ensure a smooth and professional client experience.

This role is ideal for individuals who are dependable, organized, and comfortable working in a virtual environment using digital tools.

Key Responsibilities

• Support client inquiries related to reservations, scheduling, and service coordination
• Assist with organizing hospitality-related services, including accommodations and associated arrangements
• Maintain accurate client records and reservation details in internal systems
• Communicate professionally with clients via email, phone, and online platforms
• Review confirmations and documentation for accuracy and completeness
• Provide general administrative and customer service support
• Follow established procedures and workflows
• Collaborate with internal teams to support client needs

Qualifications

• Strong written and verbal communication skills
• Excellent attention to detail and organizational abilities
• Comfortable using online systems and digital tools
• Ability to manage multiple tasks in a remote environment
• Customer service, administrative, or coordination experience preferred
• Reliable internet access and ability to work remotely

$45,000 - $60,000 a year

Work Environment

• Fully remote position
• Structured and supportive team environment
• Training and resources provided

Additional Information

We are committed to maintaining a professional, inclusive, and service-focused environment. Candidates should demonstrate reliability, strong communication skills, and a customer-first approach.