Entry Level Facilities Command Center Tech (2nd/3rd Shifts)

Epic; Allentown (Lehigh County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Healthcare

Annual raises and bonuses

Stock grants

Relocation assistance

Job summary

Epic, located in Madison, WI, seeks an Operations Center Technician to ensure business continuity across its global campuses. The role involves monitoring alerts, managing access and security systems, and coordinating emergency responses to disruptions.

Candidates should have strong situational awareness, decision-making skills, and an openness to varying shifts. This position offers competitive benefits including healthcare, annual raises, and relocation assistance.

Qualifications

• Strong situational awareness and decision-making skills.
• Excellent communication and coordination abilities.
• Experience or interest in security operations, emergency response, or a related field is preferred.

Responsibilities

• Monitor real-time alerts to maintain business continuity across Epic's campuses.
• Coordinate emergency responses during disruptions such as natural disasters or power outages.
• Oversee building operations from the Facilities Command Center.

Skills

Situational awareness

Decision-making skills

Communication abilities

Coordination abilities

Ability to work in high-pressure environments

Job description

Epic, located in Madison, WI, seeks an Operations Center Technician to ensure business continuity across its global campuses. The role involves monitoring alerts, managing access and security systems, and coordinating emergency responses to disruptions.

Candidates should have strong situational awareness, decision-making skills, and an openness to varying shifts. This position offers competitive benefits including healthcare, annual raises, and relocation assistance.