Entry Level Facilities Command Center Tech (2nd/3rd Shifts)

Epic; Reading (Berks County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Healthcare

Annual raises and bonuses

Stock grants

Job summary

Epic is seeking an Operations Center Technician to maintain business continuity across its global campuses. This role involves monitoring alerts, managing access and security systems, and coordinating emergency responses to ensure a safe environment.

The ideal candidate should possess strong situational awareness, excellent communication skills, and the ability to work in high-pressure situations. Relocation to Madison, WI is required, with relocation assistance offered.

Enjoy comprehensive benefits, annual raises, bonuses, and a competitive compensation package.

Qualifications

• Strong situational awareness and decision-making skills.
• Excellent communication and coordination abilities.
• Ability to work in a high-pressure, real-time environment.
• Experience or interest in security operations or emergency response.
• Openness to 2nd and 3rd shift, as well as weekend days.

Responsibilities

• Monitor real-time alerts and manage access and security systems.
• Oversee building operations from the Facilities Command Center.
• Identify and respond to issues using video feeds and system data.
• Coordinate emergency responses during disruptions.
• Work closely with internal teams and emergency services.

Skills

Situational awareness

Communication skills

Coordination abilities

High-pressure environment experience

Interest in security operations

Job description

Epic is seeking an Operations Center Technician to maintain business continuity across its global campuses. This role involves monitoring alerts, managing access and security systems, and coordinating emergency responses to ensure a safe environment.

The ideal candidate should possess strong situational awareness, excellent communication skills, and the ability to work in high-pressure situations. Relocation to Madison, WI is required, with relocation assistance offered.

Enjoy comprehensive benefits, annual raises, bonuses, and a competitive compensation package.