Real-Time Facilities Command Center Technician

Epic; Springdale (AR); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive healthcare

Merit-based compensation

Annual raises and bonuses

Stock grants

Job summary

Epic is looking for an Operations Center Technician based in Madison, WI, to ensure business continuity and safety across its global campuses. The role involves monitoring alerts, managing security, and coordinating emergency responses to disruptions.

The ideal candidate has experience in security operations and excellent communication skills, with a willingness to work in high-pressure environments. Relocation assistance is available, and COVID-19 vaccination is required.

Qualifications

• Experience in security operations or emergency response preferred.
• Ability to work in high-pressure real-time environments.
• COVID-19 vaccination required.
• Willingness to work 2nd and 3rd shift, as well as weekends.

Responsibilities

• Maintain business continuity by monitoring real-time alerts.
• Manage access and security systems from Facilities Command Center.
• Coordinate emergency responses to disruptions.

Skills

Security operations experience

Strong situational awareness

Excellent communication

Decision-making skills

Job description

Epic is looking for an Operations Center Technician based in Madison, WI, to ensure business continuity and safety across its global campuses. The role involves monitoring alerts, managing security, and coordinating emergency responses to disruptions.

The ideal candidate has experience in security operations and excellent communication skills, with a willingness to work in high-pressure environments. Relocation assistance is available, and COVID-19 vaccination is required.