Entry-Level Express Service Advisor | Fast-Paced Auto Care

Boucher Automotive Group; Town of Oconomowoc (WI); Presencial; USD 35.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base salary/commission

Health insurance

Dental

Vision

Cafeteria plan

Paid vacation days

Spiffs & rewards for top performers

Descripción de la vacante

Nissan Lake Country in Wisconsin is hiring an entry-level Express Service Advisor. You will listen to customers, clarify symptoms, conduct vehicle inspections, take test drives, review maintenance histories, and prepare repair orders describing issues and required services.

Ideal candidates are motivated, outgoing, proactive, with a strong focus on world-class customer service and CSI. A clean driving record and drug test are required for employment.

Formación

• Motivated self-starter, outgoing, proactive, willing to learn; able to work in a fast-paced environment with a positive attitude.
• Must have top-rated CSI standards and a focus on world-class customer service.
• Drug test required.

Responsabilidades

• Determine automotive problems and services by listening to customer's descriptions of symptoms.
• Clarify the description of problems.
• Conduct inspections.
• Take test drives.
• Check vehicle maintenance records.
• Examine service schedules.
• Prepare repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required.
• Obtaining approval signatures.
• Enter RO into the service database system.

Conocimientos

Self-starter

Outgoing

Proactive

Learn fast

Positive attitude

Customer service

CSI standards

Descripción del empleo

Nissan Lake Country in Wisconsin is hiring an entry-level Express Service Advisor. You will listen to customers, clarify symptoms, conduct vehicle inspections, take test drives, review maintenance histories, and prepare repair orders describing issues and required services.

Ideal candidates are motivated, outgoing, proactive, with a strong focus on world-class customer service and CSI. A clean driving record and drug test are required for employment.