Emergency Comms Trainee – Paid Training & Benefits

County Emergency Communications; Warsaw (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

County Emergency Communications invites applicants to join our Dispatcher Trainee / Telecommunicator Trainee program in Warsaw, NC. Trainees receive structured, instructor-led training to handle calls, document incidents, and operate dispatch systems.

As training progresses, duties expand based on demonstrated skills, certifications, and performance. A high school diploma or equivalent is typically required, with emphasis on clear communication and basic computer typing ability.

Qualifications

• High school diploma or equivalent commonly required.
• Trainee positions are for applicants without prior dispatch experience.
• Candidates should have basic computer skills, clear communication, and accurate typing.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments and training milestones.
• Understand confidentiality, security, and professional conduct requirements.

Skills

Clear communication

Accurate typing

Basic computer skills

Education

High school diploma or equivalent

Job description

County Emergency Communications invites applicants to join our Dispatcher Trainee / Telecommunicator Trainee program in Warsaw, NC. Trainees receive structured, instructor-led training to handle calls, document incidents, and operate dispatch systems.

As training progresses, duties expand based on demonstrated skills, certifications, and performance. A high school diploma or equivalent is typically required, with emphasis on clear communication and basic computer typing ability.