Emergency Communications Trainee: Paid Training & Growth

County Emergency Communications; Fairmont (WV); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Résumé du poste

County Emergency Communications seeks Dispatcher Trainee and Telecommunicator Trainee candidates for a structured entry into emergency communications work. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under qualified supervision.

Training combines classroom instruction, simulations, and supervised console assignments, with shifts that may include nights, weekends, holidays, and overtime as skills advance.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience, although employers may set additional prerequisites.
• Candidates should have basic computer skills and clear communication; typing accuracy is important.

Responsabilités

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Connaissances

Clear communication

Accurate typing

Basic computer skills

Customer service experience

Formation

High School Diploma

Description du poste

County Emergency Communications seeks Dispatcher Trainee and Telecommunicator Trainee candidates for a structured entry into emergency communications work. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under qualified supervision.

Training combines classroom instruction, simulations, and supervised console assignments, with shifts that may include nights, weekends, holidays, and overtime as skills advance.