Entry-Level Emergency Dispatcher & Telecommunicator Trainee

County Emergency Communications; Encinitas (CA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Cardiff By The Sea, CA offers Dispatcher Trainee and Telecommunicator Trainee opportunities designed to provide a structured introduction to emergency communications work. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations during a comprehensive training program.

Responsibilities increase as skills demonstrate readiness; employment may require successful completion of training, certifications, and

Qualifications

• High school diploma or equivalent commonly required.
• Candidates should have basic computer skills and accurate typing.
• Strong communication and customer service abilities are important.
• Willingness to receive feedback and learn through training.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Communication skills

Computer literacy

Customer service

Education

High school diploma or equivalent

Job description

County Emergency Communications in Cardiff By The Sea, CA offers Dispatcher Trainee and Telecommunicator Trainee opportunities designed to provide a structured introduction to emergency communications work. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations during a comprehensive training program.

Responsibilities increase as skills demonstrate readiness; employment may require successful completion of training, certifications, and