Entry-Level Dispatcher: Paid Training & Growth Path

Precision Garage Door Service; Pompton Lakes (NJ); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Life insurance

401k

PTO

Paid training

Company events

Snacks

Job summary

Precision Overhead Garage Door Service in Northern NJ is seeking a highly organized Dispatcher to coordinate service calls, schedule technicians, and keep customers informed.

Join a team that emphasizes reliability, growth, and excellent service. You will use dispatch software to manage workloads, handle emergencies, and ensure timely arrivals while maintaining clear, professional communication.

Qualifications

• High school diploma or equivalent.
• Previous dispatching or customer service experience is a plus.
• Proficient with scheduling/dispatching software.
• Strong organizational and multitasking abilities.
• Excellent communication and attention to detail.

Responsibilities

• Receive service requests from customers, technicians, or sales representatives.
• Schedule appointments based on technician availability and location.
• Maintain clear communication with customers regarding times and delays.
• Confirm appointments with customers and provide estimated arrival times.
• Input data into dispatching software and ensure data integrity.
• Monitor technician availability and workloads.
• Handle emergency service calls promptly and dispatch technicians as needed.
• Address scheduling conflicts, delays, or disruptions promptly with solutions.

Skills

Bilingual English/Spanish

Strong organizational skills

Excellent communication

Education

High school diploma

Tools

Scheduling software

Job description

Precision Overhead Garage Door Service in Northern NJ is seeking a highly organized Dispatcher to coordinate service calls, schedule technicians, and keep customers informed.

Join a team that emphasizes reliability, growth, and excellent service. You will use dispatch software to manage workloads, handle emergencies, and ensure timely arrivals while maintaining clear, professional communication.