Entry-Level Deposit Operations Specialist

Hancock Whitney; New Orleans (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Hancock Whitney Bank in New Orleans, LA seeks a Deposit Operations Support Associate 1 to provide entry-level support across deposit operations, including account maintenance, item processing, and documentation validation. You will work closely with senior staff to ensure accuracy, regulatory compliance, and efficient transaction processing.

The role emphasizes attention to detail, ability to manage multiple tasks, and proficiency with Microsoft Office.

Qualifications

• High School Diploma or GED required.
• 0-1 year of experience in deposit operations or a related field.
• Basic understanding of banking products and services.
• Proficient in Microsoft Office and strong attention to detail.

Responsibilities

• Maintain and update customer deposit account records in core systems.
• Review deposit-related documents for accuracy and regulatory compliance.
• Research and resolve exception items and balance accounts as needed.
• Process CD/IRA transactions and ensure IRS rules compliance.
• Track unclaimed property and assist with escheatment reporting.
• Assist with mail-based collections and bank-by-mail deposits.
• Support compliance and reporting duties and participate in cross-training.

Skills

Attention to detail

Multitasking

Communication skills

Education

High School Diploma or GED

Tools

Excel

Outlook

Word

Job description

Hancock Whitney Bank in New Orleans, LA seeks a Deposit Operations Support Associate 1 to provide entry-level support across deposit operations, including account maintenance, item processing, and documentation validation. You will work closely with senior staff to ensure accuracy, regulatory compliance, and efficient transaction processing.

The role emphasizes attention to detail, ability to manage multiple tasks, and proficiency with Microsoft Office.