Dynamic Teller: Cash Handling, Customer Care & Digital Banking

Hancock Whitney; New Orleans (LA); On-site; USD 29,000 - 38,000; Full time

Job summary

Hancock Whitney in New Orleans, LA is seeking a full-time teller to deliver accurate, friendly service at the financial center. You will handle deposits, withdrawals, check cashing, loan payments, and other transactions with emphasis on accuracy and speed.

You will educate clients on digital banking, refer opportunities to partners, support branch operations, and assist with balancing cash drawers while maintaining risk compliance and customer confidentiality.

Qualifications

• High School diploma or GED required.
• 6 months of cash-handling, retail, or teller experience recommended.
• Must comply with banking laws and regulations, including Bank Secrecy Act.

Responsibilities

• Deliver accurate, fast client service for deposits, withdrawals, check cashing, credit card advances, money orders, loan payments, and other transactions.
• Educate clients on digital banking options (mobile, online, ATM) to promote self-service adoption.
• Maintain security, risk management, and accuracy with cash drawers and balancing; assist in branch operations.

Skills

Cash handling

Retail experience

Teller experience

Sales referrals

Education

High School diploma or GED

Job description

Hancock Whitney in New Orleans, LA is seeking a full-time teller to deliver accurate, friendly service at the financial center. You will handle deposits, withdrawals, check cashing, loan payments, and other transactions with emphasis on accuracy and speed.

You will educate clients on digital banking, refer opportunities to partners, support branch operations, and assist with balancing cash drawers while maintaining risk compliance and customer confidentiality.