Client Banking Teller - Fast, Accurate Service

Hancock Whitney

New Orleans (LA)

On-site

USD 32,000 - 38,000

Full time

6 days ago

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Job summary

Hancock Whitney in New Orleans seeks a diligent teller to handle client transactions, promote digital banking, and strengthen relationships through personalized service. You will support daily financial center operations and comply with banking regulations.

The role requires high school education with cash-handling or teller experience; sales/referrals are preferred, and adherence to Bank Secrecy Act remains essential. Evening/weekend availability may be needed.

Qualifications

6 months of cash-handling, retail, or teller experience required.
Previous sales and referral experience strongly preferred.
Must comply with all applicable federal, state, and local banking laws and regulations, including the Bank Secrecy Act.

Responsibilities

Deliver exceptional client interactions emphasizing accuracy, speed, problem resolution, risk mitigation, and personalized engagement.
Handle client transactional needs (deposits, withdrawals, check cashing, credit card advances, money orders, negotiable items, loan payments).
Refer clients to internal partners as financial needs are identified and educate clients on digital solutions to promote self-service adoption.
Support financial center operations including opening/closing, vault management, night depository, cash drawer setup, balancing, and risk management.