Entry-Level Deposit Operations Specialist

Hancock Whitney; Gulfport (MS); On-site; USD 35,000 - 52,000; Full time

Job summary

Hancock Whitney is seeking an entry-level Deposit Operations Support Associate 1 to provide support across account maintenance, item processing, and document validation. The associate ensures regulatory compliance, facilitates accurate transaction processing, and contributes to the department''s efficiency while collaborating with senior team members.

The role involves supporting CD/IRA servicing, unclaimed property tracking, and mail-based transactions, with emphasis on accuracy, process

Qualifications

• High School Diploma or GED required.
• 0-1 year of experience in deposit operations or related field.
• Basic understanding of banking products.
• Strong attention to detail and ability to follow processes and guidelines.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Good written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Responsibilities

• Maintain and update customer deposit account records in core systems.
• Review deposit-related documents for accuracy and regulatory compliance.
• Capture and maintain customer signatures and ensure proper indexing in imaging systems.
• Research and resolve exception items; assist with adjustment requests to the Federal Reserve.
• Assist in processing CD/IRA transactions and ensure IRS compliance for CD/IRA accounts.
• Track unclaimed property and assist with escheatment reports and remittances.
• Assist in handling mail-based transactions and bank-by-mail deposits.
• Help maintain compliance documentation and report operational metrics.
• Support department projects and cross-training activities.

Skills

Attention to detail

Written and verbal communication

Multi-tasking

Fast-paced environment

1 year experience

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Hancock Whitney is seeking an entry-level Deposit Operations Support Associate 1 to provide support across account maintenance, item processing, and document validation. The associate ensures regulatory compliance, facilitates accurate transaction processing, and contributes to the department''s efficiency while collaborating with senior team members.

The role involves supporting CD/IRA servicing, unclaimed property tracking, and mail-based transactions, with emphasis on accuracy, process