Entry-Level Data Center Technician – Infrastructure Support

Ericsson; Sharonville (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Job summary

Ericsson is seeking an Associate Data Center Technician to support installation, operation, and maintenance in hyperscale and enterprise data centers. This entry-level role builds hands-on skills in staging, cabling, labeling, inventory, and documentation.

You will work with a collaborative team, perform MACD activities under supervision, and gain exposure to industry standards while developing technical know-how for a career in data center operations.

Qualifications

• High school diploma or equivalent preferred.
• Basic understanding of computer hardware, networking, or data center infrastructure.
• Familiarity with copper and fiber cabling concepts is an asset.
• Ability to safely use basic hand tools and follow detailed work instructions.
• Strong attention to detail and accurate documentation.
• Collaborative mindset and willingness to learn from colleagues.
• Comfort with lifting and physical work in a data center environment.

Responsibilities

• Receive, unpack, and stage equipment, consumables, and cabling in designated areas.
• Perform basic inventory checks against packing lists and update inventory tracking systems.
• Assist with rack positioning, leveling, and physical preparation under guidance.
• Install rack accessories such as cable managers, blanking panels, and pre-configured PDUs.
• Support rack-and-stack activities by lifting, aligning, and securing equipment.
• Perform basic copper and fiber patching using predefined port maps and installation instructions.
• Route and dress cabling according to standards; apply labels per conventions.
• Capture equipment serial numbers, rack locations, photographs, and installation records.
• Execute low-risk moves, adds, changes, and disconnects under supervision.
• Perform routine visual inspections and escalate issues as needed.
• Follow MOPs, safety requirements, and quality standards at all times.

Skills

Basic computer hardware

Team collaboration

Attention to detail

Documentation

Safety awareness

Ability to lift up to 50 lbs

Education

High school diploma

Job description

Ericsson is seeking an Associate Data Center Technician to support installation, operation, and maintenance in hyperscale and enterprise data centers. This entry-level role builds hands-on skills in staging, cabling, labeling, inventory, and documentation.

You will work with a collaborative team, perform MACD activities under supervision, and gain exposure to industry standards while developing technical know-how for a career in data center operations.