Data Center Technician I – Entry Level Field Support

Ericsson; Moraine (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

Ericsson Inc. is seeking an Associate Data Center Technician to support installation, operation, and maintenance of equipment in hyperscale data centers. This entry-level role is ideal for those starting in data center operations or technical infrastructure.

You will perform hands-on tasks including staging, rack preparation, cabling, labeling, inventory management, and documentation, while learning industry best practices alongside experienced teammates.

Qualifications

• Basic understanding of computer hardware, telecommunications equipment, networking, or data center infrastructure.
• Familiarity with copper and fiber cabling concepts is an asset.
• Ability to safely use basic hand tools and follow detailed work instructions.

Responsibilities

• Receive, unpack, and stage equipment, consumables, and cabling in designated areas.
• Perform basic inventory checks against packing lists and update inventory tracking systems.
• Assist with rack positioning, leveling, and physical preparation under guidance.
• Install rack accessories such as cable managers, blanking panels, and pre-configured PDUs.
• Support rack-and-stack activities by lifting, aligning, and securing equipment per procedures.
• Perform basic copper and fiber patching using predefined port maps and installation instructions.
• Route and dress cabling according to quality and data center standards.
• Apply labels to racks, ports, and cabling according to conventions.
• Capture equipment serial numbers, rack locations, photographs, and installation records.
• Execute low-risk MACD activities under guidance of seniors.
• Perform routine visual inspections and escalate issues promptly.
• Follow MOPs, safety requirements, and quality standards.

Skills

Basic hardware knowledge

Data center infrastructure

Cable management

Documentation skills

Safety awareness

Team collaboration

Education

High school diploma or technical certification

Job description

Ericsson Inc. is seeking an Associate Data Center Technician to support installation, operation, and maintenance of equipment in hyperscale data centers. This entry-level role is ideal for those starting in data center operations or technical infrastructure.

You will perform hands-on tasks including staging, rack preparation, cabling, labeling, inventory management, and documentation, while learning industry best practices alongside experienced teammates.