Data Center Technician I — Entry-Level, Hands-On Role

Ericsson; Sharonville (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Ericsson is seeking an Associate Data Center Technician to support installation, operation, and maintenance of equipment in data center environments. This entry-level role offers hands-on experience with staging, cabling, labeling, inventory, and documentation, while learning industry best practices from experienced colleagues.

You will work with a collaborative delivery team, perform MACD activities under supervision, and build foundational skills in data center operations with potential for

Qualifications

• High school diploma, technical certification, vocational training, or equivalent experience preferred.
• Basic understanding of computer hardware, telecommunications equipment, networking, or data center infrastructure.
• Familiarity with copper and fiber cabling concepts is considered an asset.
• Ability to safely use basic hand tools and follow detailed work instructions.
• Strong attention to detail and ability to accurately complete documentation and data entry tasks.
• Effective collaboration and communication skills, with a willingness to learn from experienced colleagues.
• Ability to identify issues and seek guidance promptly when questions or concerns arise.
• Demonstrated commitment to safety, quality, and continuous learning.

Responsibilities

• Receive, unpack, and stage equipment, consumables, and cabling in designated areas.
• Perform basic inventory checks against packing lists and update inventory tracking systems.
• Assist with rack positioning, leveling, and physical preparation under the guidance of senior team members.
• Install rack accessories such as cable managers, blanking panels, and pre-configured PDUs.
• Support rack-and-stack activities by lifting, aligning, and securing equipment per documented procedures.
• Perform basic copper and fiber patching using predefined port maps and installation instructions.
• Route and dress cabling in accordance with quality and data center standards.
• Apply labels to racks, ports, and cabling according to established naming conventions and color-coding standards.
• Capture equipment serial numbers, rack locations, photographs, and installation records using standard templates.
• Execute low-risk MACD activities under the direction of senior team members.
• Perform routine visual inspections of equipment, cabling, alarms, and work areas, escalating issues promptly.
• Follow established MOPs, safety requirements, and quality standards.

Skills

High school diploma

Technical certification

Data center basics

Copper/fiber cabling

Hand tools

Documentation/data entry

Team collaboration

Safety awareness

Willingness to travel

Education

High school diploma or equivalent

Job description

Ericsson is seeking an Associate Data Center Technician to support installation, operation, and maintenance of equipment in data center environments. This entry-level role offers hands-on experience with staging, cabling, labeling, inventory, and documentation, while learning industry best practices from experienced colleagues.

You will work with a collaborative delivery team, perform MACD activities under supervision, and build foundational skills in data center operations with potential for