Entry-Level Customer Support & Service Coordinator

HRS Talent Solutions; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

HRS Talent Solutions in Louisville, KY is hiring a Customer Service Assistant to support day-to-day customer service activity through clear communication and organized workflow. This entry-level role focuses on responding to routine inquiries, updating records, and coordinating service tasks in a professional office environment.

You will help maintain accurate customer information, track service issues, and support a team with reliable daily tasks.

Qualifications

• Effective written and verbal communication
• Ability to stay organized and manage routine tasks
• Professional attitude and dependable work habits
• Reliable transportation to the workplace, if required
• Experience in customer service or office support is a plus

Responsibilities

• Provide day-to-day support for customer service activities and routine service requests
• Respond to customer inquiries in a professional and timely manner
• Maintain and update customer information in internal systems and records
• Help track service issues, follow-up items, and customer communication
• Support coordination between customers and internal team members as needed
• Assist with service-related documents, updates, and routine administrative tasks
• Help maintain accurate records and organized customer support workflows
• Contribute to a professional, responsive, and service-focused work environment

Skills

Strong communication

Organizational skills

Reliability

Professional demeanor

Attention to detail

Team collaboration

Job description

HRS Talent Solutions in Louisville, KY is hiring a Customer Service Assistant to support day-to-day customer service activity through clear communication and organized workflow. This entry-level role focuses on responding to routine inquiries, updating records, and coordinating service tasks in a professional office environment.

You will help maintain accurate customer information, track service issues, and support a team with reliable daily tasks.