Customer Service & Coordination Assistant (Entry-Level)

HRS Talent Solutions; Tucson (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

HRS Talent Solutions is seeking a Customer Service Assistant in Tucson, AZ for an entry-level role focusing on customer support and service coordination. The position emphasizes strong communication, organization, and follow-through to maintain a positive customer experience.

You will handle routine inquiries, maintain accurate records, and support service workflows while collaborating with a team in a professional office setting. Growth opportunities are noted for reliable performers.

Qualifications

• Experience in customer service or office support is preferred.
• Ability to follow established service processes and document actions clearly.
• Strong written and verbal communication with professional demeanor.
• Reliable transportation if required to attend in-person duties.

Responsibilities

• Provide day-to-day support for customer service activities and routine service requests.
• Respond to customer inquiries in a professional and timely manner.
• Maintain and update customer information in internal systems and records.
• Help track service issues, follow-up items, and customer communication.
• Support coordination between customers and internal team members as needed.
• Assist with service-related documents, updates, and routine administrative tasks.
• Help maintain accurate records and organized customer support workflows.
• Contribute to a professional, responsive, and service-focused work environment.

Skills

Customer service

Communication

Organization

Follow-through

Team coordination

Tools

Email systems

Spreadsheets

Internal systems

Job description

HRS Talent Solutions is seeking a Customer Service Assistant in Tucson, AZ for an entry-level role focusing on customer support and service coordination. The position emphasizes strong communication, organization, and follow-through to maintain a positive customer experience.

You will handle routine inquiries, maintain accurate records, and support service workflows while collaborating with a team in a professional office setting. Growth opportunities are noted for reliable performers.