Entry-Level Customer Support & Service Coordinator

HRS Talent Solutions; Salt Lake City (UT); On-site; USD 36,000 - 48,000; Full time

Job summary

HRS Talent Solutions is seeking a Customer Service Assistant to support day-to-day client inquiries and service coordination in a professional office setting.

This entry-level role emphasizes strong communication, organization, and follow-through to maintain a positive customer experience and accurate records. You will handle routine support tasks, respond to inquiries, update internal systems, and work with the team to ensure timely service delivery and professional client interactions.

Qualifications

• Reliable transportation to and from the workplace, if required.
• Strong communication skills and professional customer-facing manner.
• Ability to stay organized and manage routine support tasks consistently.
• Professional attitude and dependable work habits.
• Ability to follow established service processes and handle information accurately.

Responsibilities

• Provide day-to-day support for customer service activities and routine service requests
• Respond to customer inquiries in a professional and timely manner
• Maintain and update customer information in internal systems and records
• Help track service issues, follow-up items, and customer communication
• Support coordination between customers and internal team members as needed
• Assist with service-related documents, updates, and routine administrative tasks
• Help maintain accurate records and organized customer support workflows
• Contribute to a professional, responsive, and service-focused work environment

Skills

Customer service

Communication

Organization

Attention to detail

Tools

Email

Spreadsheets

Internal systems

Job description

HRS Talent Solutions is seeking a Customer Service Assistant to support day-to-day client inquiries and service coordination in a professional office setting.

This entry-level role emphasizes strong communication, organization, and follow-through to maintain a positive customer experience and accurate records. You will handle routine support tasks, respond to inquiries, update internal systems, and work with the team to ensure timely service delivery and professional client interactions.