Customer Service & Coordination Associate

HRS Talent Solutions; Albuquerque (NM); On-site; USD 32,000 - 45,000; Full time

Job summary

HRS Talent Solutions in Albuquerque seeks a Customer Service Assistant to support day-to-day customer service activities through clear communication, organization, and follow-through.

The role focuses on responding to routine inquiries, updating internal records, and coordinating with the team to ensure smooth service delivery. Entry-level with growth potential for reliable performers.

Qualifications

• Reliable transportation to and from the workplace, if required.
• Strong communication skills and professional customer-facing manner.
• Ability to stay organized and manage routine support tasks consistently.
• Professional attitude and dependable work habits.
• Ability to follow established service processes and handle information accurately.

Responsibilities

• Provide day-to-day support for customer service activities and routine service requests.
• Respond to customer inquiries in a professional and timely manner.
• Maintain and update customer information in internal systems and records.
• Help track service issues, follow-up items, and customer communication.
• Support coordination between customers and internal team members as needed.
• Assist with service-related documents, updates, and routine administrative tasks.
• Help maintain accurate records and organized customer support workflows.
• Contribute to a professional, responsive, and service-focused work environment.

Skills

Communication skills

Organization

Follow-through

Time management

Professionalism

Tools

Email

Spreadsheets

Job description

HRS Talent Solutions in Albuquerque seeks a Customer Service Assistant to support day-to-day customer service activities through clear communication, organization, and follow-through.

The role focuses on responding to routine inquiries, updating internal records, and coordinating with the team to ensure smooth service delivery. Entry-level with growth potential for reliable performers.