Entry-Level Customer Service & Coordination Specialist

HRS Talent Solutions; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

HRS Talent Solutions in Indianapolis, IN is seeking a Customer Service Assistant to support day-to-day customer service activities, respond to routine inquiries, and help maintain accurate records in internal systems to ensure reliable service.

This entry-level role emphasizes professional communication, organization, and follow-through as you assist with service-related tasks, document updates, issue tracking, and coordination between customers and the internal team.

Qualifications

• Reliable transportation to and from the workplace, if required
• Strong communication skills and professional customer-facing manner
• Ability to stay organized and manage routine support tasks consistently
• Professional attitude and dependable work habits
• Ability to follow established service processes and handle information accurately

Responsibilities

• Provide day-to-day support for customer service activities and routine service requests
• Respond to customer inquiries in a professional and timely manner
• Maintain and update customer information in internal systems and records
• Help track service issues, follow-up items, and customer communication
• Support coordination between customers and internal team members as needed
• Assist with service-related documents, updates, and routine administrative tasks
• Help maintain accurate records and organized customer support workflows
• Contribute to a professional, responsive, and service-focused work environment

Skills

Strong communication skills

Organized

Dependable

Time management

Customer-focused

Job description

HRS Talent Solutions in Indianapolis, IN is seeking a Customer Service Assistant to support day-to-day customer service activities, respond to routine inquiries, and help maintain accurate records in internal systems to ensure reliable service.

This entry-level role emphasizes professional communication, organization, and follow-through as you assist with service-related tasks, document updates, issue tracking, and coordination between customers and the internal team.