Entry-Level Customer Support & Service Coordinator

HRS Talent Solutions; Cincinnati (OH); On-site; USD 30,000 - 36,000; Full time

Job summary

HRS Talent Solutions is hiring for a Customer Service Assistant position in Cincinnati. This entry-level role supports day-to-day customer service activity through strong communication, organization, and follow-through in a professional office environment.

The right candidate will help maintain a positive customer experience, respond to routine inquiries, and support service-related tasks. There is room to grow over time for reliable, professional performers who demonstrate strong daily work

Qualifications

• Reliable transportation to and from the workplace, if required.
• Strong communication skills and professional customer-facing manner.
• Ability to stay organized and manage routine support tasks consistently.
• Professional attitude and dependable work habits.
• Ability to follow established service processes and handle information accurately.

Responsibilities

• Provide day-to-day support for customer service activities and routine service requests
• Respond to customer inquiries in a professional and timely manner
• Maintain and update customer information in internal systems and records
• Help track service issues, follow-up items, and customer communication
• Support coordination between customers and internal team members as needed
• Assist with service-related documents, updates, and routine administrative tasks
• Help maintain accurate records and organized customer support workflows
• Contribute to a professional, responsive, and service-focused work environment

Skills

Communication

Organization

Time management

Customer service

Teamwork

Tools

Email

Spreadsheets

Internal systems

Job description

HRS Talent Solutions is hiring for a Customer Service Assistant position in Cincinnati. This entry-level role supports day-to-day customer service activity through strong communication, organization, and follow-through in a professional office environment.

The right candidate will help maintain a positive customer experience, respond to routine inquiries, and support service-related tasks. There is room to grow over time for reliable, professional performers who demonstrate strong daily work