Entry-Level Customer Service & Coordination Assistant

HRS Talent Solutions; New Orleans (LA); On-site; USD 30,000 - 42,000; Full time

Job summary

HRS Talent Solutions in New Orleans, LA is seeking a Customer Service Assistant to support day-to-day customer service tasks through clear communication and organized workflow. This entry-level role emphasizes accurate record updates and professional client communication.

The position offers routine service coordination, issue tracking, and collaboration with internal teams to ensure a positive customer experience. Growth potential exists for reliable, professional performers in a team setting.

Qualifications

• Reliable transportation to and from the workplace, if required.
• Strong communication skills and professional customer-facing manner.
• Ability to stay organized and manage routine support tasks consistently.
• Professional attitude and dependable work habits.
• Ability to follow established service processes and handle information accurately.

Responsibilities

• Provide day-to-day support for customer service activities and routine service requests.
• Respond to customer inquiries in a professional and timely manner.
• Maintain and update customer information in internal systems and records.
• Help track service issues, follow-up items, and customer communication.
• Support coordination between customers and internal team members as needed.
• Assist with service-related documents, updates, and routine administrative tasks.
• Help maintain accurate records and organized customer support workflows.
• Contribute to a professional, responsive, and service-focused work environment.

Skills

Strong communication

Organized

Professional demeanor

Attention to detail

Follow processes

Tools

Email

Spreadsheets

Internal systems

Job description

HRS Talent Solutions in New Orleans, LA is seeking a Customer Service Assistant to support day-to-day customer service tasks through clear communication and organized workflow. This entry-level role emphasizes accurate record updates and professional client communication.

The position offers routine service coordination, issue tracking, and collaboration with internal teams to ensure a positive customer experience. Growth potential exists for reliable, professional performers in a team setting.