Entry-Level Customer Support & Service Coordinator

HRS Talent Solutions; Orlando (FL); On-site; USD 30,000 - 38,000; Full time

Job summary

HRS Talent Solutions is seeking a Customer Service Assistant for individuals who are professional, dependable, and able to support day-to-day customer service activity through strong communication, organization, and follow-through. This entry-level role focuses on maintaining a positive customer experience and handling routine inquiries in a professional office environment.

You will perform service coordination, update records, track issues, and support a team with daily tasks.

Qualifications

• Reliable transportation to and from the workplace, if required.
• Strong communication skills and professional customer-facing manner.
• Ability to stay organized and manage routine support tasks consistently.
• Professional attitude and dependable work habits.
• Ability to follow established service processes and handle information accurately.

Responsibilities

• Provide day-to-day support for customer service activities and routine service requests
• Respond to customer inquiries in a professional and timely manner
• Maintain and update customer information in internal systems and records
• Help track service issues, follow-up items, and customer communication
• Support coordination between customers and internal team members as needed
• Assist with service-related documents, updates, and routine administrative tasks
• Help maintain accurate records and organized customer support workflows
• Contribute to a professional, responsive, and service-focused work environment

Skills

Communication skills

Organization

Customer-facing

Attention to detail

Time management

Teamwork

Job description

HRS Talent Solutions is seeking a Customer Service Assistant for individuals who are professional, dependable, and able to support day-to-day customer service activity through strong communication, organization, and follow-through. This entry-level role focuses on maintaining a positive customer experience and handling routine inquiries in a professional office environment.

You will perform service coordination, update records, track issues, and support a team with daily tasks.