Entry-Level Customer Service & Coordination Specialist

HRS Talent Solutions; Fort Worth (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

HRS Talent Solutions in Fort Worth, TX is seeking a Customer Service Assistant to support day-to-day customer service activities through clear communication, organization, and follow-through, helping maintain a positive customer experience. You will handle routine inquiries, update internal records, track service issues, and assist with service-related documents while coordinating with the team.

This entry-level role offers growth through reliability and professionalism in a professional office

Qualifications

• Reliable transportation to and from the workplace, if required.
• Strong communication skills and professional customer-facing manner.
• Ability to stay organized and manage routine support tasks consistently.
• Professional attitude and dependable work habits.
• Ability to follow established service processes and handle information accurately.

Responsibilities

• Provide day-to-day support for customer service activities and routine service requests
• Respond to customer inquiries in a professional and timely manner
• Maintain and update customer information in internal systems and records
• Help track service issues, follow-up items, and customer communication
• Support coordination between customers and internal team members as needed
• Assist with service-related documents, updates, and routine administrative tasks
• Help maintain accurate records and organized customer support workflows
• Contribute to a professional, responsive, and service-focused work environment

Skills

Strong communication

Organizational skills

Customer service mindset

Professional demeanor

Tools

Email

Spreadsheets

Internal systems

Job description

HRS Talent Solutions in Fort Worth, TX is seeking a Customer Service Assistant to support day-to-day customer service activities through clear communication, organization, and follow-through, helping maintain a positive customer experience. You will handle routine inquiries, update internal records, track service issues, and assist with service-related documents while coordinating with the team.

This entry-level role offers growth through reliability and professionalism in a professional office