Entry Level Customer Service Representative

hhv; Richmond (VA); Presencial; USD 32.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Full-time entry-level career

Professional development and skill培训

Supportive, team-oriented environment

Customer communication andRelationship

Experience with events, promotions, or

Career growth and advancement

Descripción de la vacante

hhv is hiring an entry-level Customer Service Representative to join our team in a full-time, paid training role. No prior experience is required, making this a great entry point for recent graduates, students, or career changers.

You’ll handle questions, assist with requests, and help build positive relationships with customers across in-person, phone, and email channels. We offer paid training, professional development, and a supportive team environment with opportunities for growth.

Formación

• No previous customer service experience required; paid training provided.
• Candidates should be friendly, professional, and ready to learn.
• Strong communication and listening skills are essential.
• Ability to interact with customers in person, by phone, and email.

Responsabilidades

• Provide friendly and professional customer service.
• Answer questions and assist with requests.
• Communicate with customers in person, by phone, and email.
• Build positive customer relationships through follow-up.
• Listen to customer needs and help provide solutions.
• Maintain accurate customer information and records.
• Support customer engagement, events, and promotions.
• Assist with event registration and customer-facing activities.
• Collect customer feedback to improve experiences.
• Collaborate with team to meet service goals.
• Represent the organization professionally when interacting with customers.

Conocimientos

Friendly, outgoing, professional

Strong communication

Active listening

Customer-focused

Willing to learn

Multitasking

Team player

Descripción del empleo

Entry Level Customer Service Representative

We are a hiring friendly, motivated, and dependable individual to join our customer service team.

This is a full-time entry-level opportunity with paid training. No previous customer service experience is required. This role is ideal for recent graduates, college students, career changers, first-time job seekers, and anyone looking to start a new career.

Candidates with experience in retail, hospitality, restaurants, sales, front desk, administration, call centers, or other customer-facing roles are encouraged to apply.

What You’ll Do

• Provide friendly and professional customer service
• Answer customer questions and assist with requests
• Communicate with customers in person, by phone, and email
• Build positive customer relationships through communication and follow-up
• Listen to customer needs and help provide appropriate solutions
• Maintain accurate customer information and records
• Support customer engagement, events, and promotions
• Assist with event registration and customer-facing activities
• Collect customer feedback and help create positive customer experiences
• Work with team members to meet customer service goals
• Represent the organization professionally when interacting with customers and the public

Qualifications

We're looking for candidates who are:

• Friendly, outgoing, and professional
• Strong communicators and active listeners
• Comfortable interacting with customers and the public
• Dependable, organized, and motivated
• Willing to learn and open to coaching
• Able to manage multiple tasks in a fast-paced environment
• Comfortable working independently and as part of a team

No previous customer service experience required — paid training provided.

What We Offer

• Paid training
• Full-time entry-level career opportunity
• Professional development and skill training
• Supportive, team-oriented environment
• Customer communication and relationship-building experience
• Experience with events, promotions, and customer engagement
• Opportunities for career growth and advancement