Entry Level Customer Service Assistant

LPU Batangas; Columbus (OH); Sur place; USD 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Comprehensive training

Career growth

Team environment

Mentorship

Full-time position

Résumé du poste

LPU Batangas is seeking a dedicated customer service representative to provide friendly and professional assistance to customers regarding products and services in Columbus, OH. The role emphasizes resolving inquiries and maintaining accurate records while supporting daily operations.

Ideal candidates will have strong communication, interpersonal, and organizational skills, with a problem-solving mindset and the ability to work well both independently and in a team.

Qualifications

• Strong verbal and written communication skills.
• Excellent interpersonal and relationship-building abilities.
• Positive attitude and professional demeanor.
• Strong organizational and time management skills.
• Ability to work effectively both independently and within a team.
• Problem-solving mindset and attention to detail.
• Willingness to learn and adapt in a fast-paced environment.
• Basic computer proficiency and administrative skills.

Responsabilités

• Provide friendly and professional assistance to customers regarding products and services.
• Respond to customer inquiries and resolve concerns efficiently.
• Maintain accurate customer records and documentation.
• Support daily customer service and administrative operations.
• Collaborate with team members to ensure exceptional service standards.
• Assist with customer follow-ups and account updates.
• Identify customer needs and provide appropriate solutions.
• Contribute to a positive and professional customer experience.

Connaissances

Communication

Interpersonal skills

Team player

Organizational skills

Problem solving

Attention to detail

Willingness to learn

Administrative skills

Microsoft Office

Outils

Microsoft Office

Description du poste

Your Role

Here’s what you will be doing:

• Provide friendly and professional assistance to customers regarding products and services.
• Respond to customer inquiries and resolve concerns efficiently.
• Maintain accurate customer records and documentation.
• Support daily customer service and administrative operations.
• Collaborate with team members to ensure exceptional service standards.
• Assist with customer follow-ups and account updates.
• Identify customer needs and provide appropriate solutions.
• Contribute to a positive and professional customer experience.

About You

The company is looking for:

• Strong verbal and written communication skills.
• Excellent interpersonal and relationship-building abilities.
• Positive attitude and professional demeanor.
• Strong organizational and time management skills.
• Ability to work effectively both independently and within a team.
• Problem-solving mindset and attention to detail.
• Willingness to learn and adapt in a fast-paced environment.
• Basic computer proficiency and administrative skills.

Compensation & Benefits

• Competitive salary package.
• Comprehensive training and professional development.
• Career growth and advancement opportunities.
• Supportive and collaborative team environment.
• Opportunity to develop valuable customer service and business skills.
• Hands-on mentorship from experienced professionals.
• Stable full-time position with long-term career potential.
• Dynamic workplace focused on personal and professional success.