Entry Level Customer Service Assistant

Stfrancis; Columbus (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive training

Career growth

Mentorship

Team environment

Full-time position

Job summary

Stfrancis in Columbus, OH is seeking a friendly customer service representative. You will provide professional assistance to customers regarding products and services, respond to inquiries, and help maintain accurate customer records.

The role emphasizes teamwork, effective communication, and a positive attitude. You will engage with the team, participate in training, and contribute to a supportive environment that promotes professional growth.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Positive attitude and professional demeanor.
• Strong organizational and time management skills.
• Ability to work independently and in a team.
• Problem-solving mindset and attention to detail.
• Willingness to learn and adapt in a fast-paced environment.
• Basic computer proficiency and administrative skills.

Responsibilities

• Provide friendly and professional assistance to customers regarding products and services.
• Respond to customer inquiries and resolve concerns efficiently.
• Maintain accurate customer records and documentation.
• Support daily customer service and administrative operations.
• Collaborate with team members to ensure exceptional service standards.
• Assist with customer follow-ups and account updates.
• Identify customer needs and provide appropriate solutions.
• Contribute to a positive and professional customer experience.

Skills

Communication

Interpersonal skills

Positive attitude

Time management

Teamwork

Problem solving

Adaptability

Administrative skills

Basic computers

Job description

Your Role

Here’s what you will be doing:

• Provide friendly and professional assistance to customers regarding products and services.
• Respond to customer inquiries and resolve concerns efficiently.
• Maintain accurate customer records and documentation.
• Support daily customer service and administrative operations.
• Collaborate with team members to ensure exceptional service standards.
• Assist with customer follow-ups and account updates.
• Identify customer needs and provide appropriate solutions.
• Contribute to a positive and professional customer experience.

About You

The company is looking for:

• Strong verbal and written communication skills.
• Excellent interpersonal and relationship-building abilities.
• Positive attitude and professional demeanor.
• Strong organizational and time management skills.
• Ability to work effectively both independently and within a team.
• Problem-solving mindset and attention to detail.
• Willingness to learn and adapt in a fast-paced environment.
• Basic computer proficiency and administrative skills.

Compensation & Benefits

• Competitive salary package.
• Comprehensive training and professional development.
• Career growth and advancement opportunities.
• Supportive and collaborative team environment.
• Opportunity to develop valuable customer service and business skills.
• Hands-on mentorship from experienced professionals.
• Stable full-time position with long-term career potential.
• Dynamic workplace focused on personal and professional success.