Entry-Level Client Services Associate (Financial Services)

Russell Tobin; Columbus (OH); On-site; USD 26,000 - 28,000; Full time

Job summary

Russell Tobin is hiring a Customer Service Representative in Columbus, OH. This contract (6–12 months) offers an opportunity to launch a career in financial services, supporting clients and collaborating with internal teams.

Ideal candidates include recent graduates or those with call center experience, with strong communication, attention to detail, and the ability to multitask in a fast-paced corporate environment. Potential for full-time conversion.

Qualifications

• Bachelor's degree preferred (recent graduates are encouraged to apply), or Associate's degree.
• Previous customer service or call center experience
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to multitask and work effectively in a fast-paced environment
• Proficiency with Microsoft Office, particularly Outlook and Excel
• Strong problem-solving skills and a positive, team-oriented attitude
• Willingness to learn and develop within the financial services industry

Responsibilities

• Provide exceptional customer support by responding to client inquiries professionally and efficiently
• Assist with day-to-day account servicing and operational support
• Process account-related transactions while maintaining accuracy and attention to detail
• Validate and maintain financial and client data across internal systems
• Collaborate with Operations, Finance, and other internal teams to ensure timely resolution of client requests
• Support reporting, documentation, and compliance activities
• Participate in process improvement initiatives and special projects as needed

Skills

Customer service

Communication skills

Multitasking

Microsoft Office

Education

Bachelor's degree

Associate's degree

Tools

Microsoft Outlook

Microsoft Excel

Job description

Russell Tobin is hiring a Customer Service Representative in Columbus, OH. This contract (6–12 months) offers an opportunity to launch a career in financial services, supporting clients and collaborating with internal teams.

Ideal candidates include recent graduates or those with call center experience, with strong communication, attention to detail, and the ability to multitask in a fast-paced corporate environment. Potential for full-time conversion.