Customer Service Specialist

Russell Tobin; Columbus (OH); On-site; USD 26,174 - 27,552; Part time

Benefits offered by this job

Get your foot in the door at a top-tier financial institution

Develop skills in client service and financial operations

Potential to convert to a full-time, permanent role

Medical insurance

Vision insurance

401(k)

Job summary

A leading investment banking firm is looking for a Customer Service Specialist in Columbus, Ohio. This entry-level, contract position is perfect for recent graduates with degrees in Business, Marketing, or similar fields. You will handle inbound calls, deliver excellent customer service, and have the potential to develop skills in financial operations. Enjoy benefits like medical insurance, vision insurance, and a 401(k). Apply now to kick-start your finance career!

Qualifications

• Recent grads or professionals with 6 months to 2 years of experience (internships count).
• Background in banking, financial services, or customer support is a plus.
• Previous call center or customer-facing experience preferred.

Responsibilities

• Handle inbound calls related to accounts.
• Deliver high-quality, accurate, and efficient customer service.
• Troubleshoot and resolve client issues professionally.
• Maintain detailed records of all customer interactions.

Skills

Strong communication

Problem-solving

Organizational skills

Customer support

Education

Degree in Business, Marketing, Psychology, or Communications

Job description

1 day ago Be among the first 25 applicants

This range is provided by Russell Tobin. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.00/hr - $20.00/hr

Direct message the job poster from Russell Tobin

🎓 Recent Grad? Start Your Career in Finance with a Top Investment Firm!

Position

Customer Service Specialist – Contract

Are you a recent graduate with a degree in Business (Finance, Accounting, Economics, etc.), or even Marketing, Psychology, or Communications? Looking to launch your career in a professional, corporate environment?

This is your chance to join a leading investment banking firm and gain hands‑on experience in financial services.

Qualifications

• Recent grads or professionals with 6 months to 2 years of experience (internships count!)
• Strong communication, problem‑solving, and organizational skills
• Background in banking, financial services, or customer support is a plus
• Previous call center or customer‑facing experience (preferred)

What You’ll Do

• Handle inbound calls related to accounts
• Deliver high‑quality, accurate, and efficient customer service
• Troubleshoot and resolve client issues in a professional manner
• Maintain detailed records of all customer interactions

Benefits

• Get your foot in the door at a top‑tier financial institution
• Develop skills in client service, financial operations, and problem resolution
• Work in a collaborative, growth‑oriented environment
• Potential to convert to a full‑time, permanent role

👉 Apply now and take the first step toward a successful career in finance!

Seniority level

Entry level

Employment type

Contract

Job function

Finance

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Benefits and Insurance

• Medical insurance
• Vision insurance
• 401(k)

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