Entry-Level Child Support Caseworker Trainee

WV Department of Health and Human Resources; West Virginia; On-site; USD 32,000 - 54,000; Full time

Job summary

State of West Virginia, Bureau of Child Support Enforcement, seeks an entry-level Caseworker in Braxton & Greenbrier Counties for a training capacity position. The role uses formal classroom training and on-the-job instruction to develop familiarity with child support laws, regulations, and agency services.

Under close supervision you will learn to manage a caseload, locate parents/assets, calculate support, review statutes and case files, and respond to customer inquiries while maintaining

Qualifications

• High school diploma or equivalent required.
• Four years of clerical/paraprofessional experience.
• College substitution allowed for education (30 credit hours per year).

Responsibilities

• Learn casework processes under supervision.
• Locate parents, assets and income sources.
• Calculate child support using the formula and guidance.
• Respond to customer inquiries while maintaining confidentiality.

Skills

Customer service

Confidentiality

Willingness to learn

Education

High school diploma or equivalent

Job description

State of West Virginia, Bureau of Child Support Enforcement, seeks an entry-level Caseworker in Braxton & Greenbrier Counties for a training capacity position. The role uses formal classroom training and on-the-job instruction to develop familiarity with child support laws, regulations, and agency services.

Under close supervision you will learn to manage a caseload, locate parents/assets, calculate support, review statutes and case files, and respond to customer inquiries while maintaining