Entry-Level Child Support Caseworker

State of West Virginia; Fairmont (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

State of West Virginia seeks an entry-level Caseworker for the Bureau for Child Support Enforcement in Marion County. You will receive formal classroom and on-the-job training to develop familiarity with child support laws, regulations, and programs.

Under supervision, you will manage a caseload and progress to independent work. The role includes learning how to locate parents, assets, and income, applying the child support formula, and preparing case files for an attorney.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Substitution: paralegal/legal secretarial training may substitute for two years of required training.
• Experience in legal settings or debt collections, law enforcement, or related fields may substitute for required training.

Responsibilities

• Perform beginning level child support case work under supervision.
• Process cases through location, case development, and initial notices to non-custodial parents.
• Respond to customer service inquiries and compose routine correspondence while maintaining confidentiality.
• Prepare case files for the BCSE Attorney.

Skills

Customer service

Attention to detail

Communication

Education

Bachelor’s degree from an accredited college or university

Job description

State of West Virginia seeks an entry-level Caseworker for the Bureau for Child Support Enforcement in Marion County. You will receive formal classroom and on-the-job training to develop familiarity with child support laws, regulations, and programs.

Under supervision, you will manage a caseload and progress to independent work. The role includes learning how to locate parents, assets, and income, applying the child support formula, and preparing case files for an attorney.