Child Support Caseworker Trainee

WV Department of Health and Human Resources; West Virginia; On-site; USD 34,000 - 42,000; Full time

Job summary

The State of West Virginia is seeking an entry-level Child Support Caseworker in Marion County. Under close supervision, you will perform beginning level case work, process cases, and prepare files for the BCSE Attorney.

You will receive formal classroom training and on-the-job training, developing knowledge of child support laws, agency policies, and enforcement programs. A 12-month probationary period applies, with possible substitutions for prior related experience.

Qualifications

• Bachelor’s degree or approved substitution for required training.
• Legal research and case file preparation experience preferred.
• Experience in debt collections or related fields may substitute for training.
• May require valid driver’s license and vehicle for continuous use.
• Probationary period of twelve (12) months.
• One year of related experience may substitute for training under the stated rules.

Responsibilities

• Perform entry-level child support case work under supervision to learn laws, regulations, and agency policies.
• Process cases through location, case development, and initial notices to non-custodial parents.
• Prepare case files for the BCSE Attorney and respond to customer service inquiries.
• Locate parents, assets, and sources of income; calculate child support obligations.
• Maintain confidentiality and compose routine correspondence.
• This position is located in Marion County under supervision.

Education

Bachelor’s degree from accredited college or university

Paralegal or legal secretarial training may substitute for two years of required training

Full-time or equivalent part-time paid experience in a legal setting with legal research, reading and interpreting laws, and preparing case files under supervision

Experience in debt collections, credit investigations, criminal investigations, law enforcement, accounting, or auditing

Experience as an Economic Service Worker or Family Support Specialist

Combination substitution: 1 year of experience for every thirty (30) semester hours of training

Job description

The State of West Virginia is seeking an entry-level Child Support Caseworker in Marion County. Under close supervision, you will perform beginning level case work, process cases, and prepare files for the BCSE Attorney.

You will receive formal classroom training and on-the-job training, developing knowledge of child support laws, agency policies, and enforcement programs. A 12-month probationary period applies, with possible substitutions for prior related experience.