Entry-Level Child Support Caseworker

State of West Virginia; Wayne (WV); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Benefits package

Job summary

State of West Virginia, Bureau for Child Support Enforcement, is seeking an entry-level Caseworker in Wayne County. The role provides formal classroom and on-the-job training to develop familiarity with child support laws, policies, and programs.

You will perform initial notice, case development, and support the attorney with case preparation. Under supervision, you’ll gain skills to manage a caseload, locate parents and assets, calculate obligations, and respond to customer inquiries while

Qualifications

• Bachelor’s degree required; substitution with paralegal or legal secretarial training for two years.
• Full-time or equivalent part-time paid experience in a legal setting with research, reading and interpreting laws, and assisting in file preparation under supervision.
• Experience in debt collections, credit investigations, criminal investigations, law enforcement, accounting, or auditing.
• Experience as an Economic Service Worker or Family Support Specialist.
• One year of substitute training/experience allowed for every 30 semester hours.
• May require a valid driver’s license and vehicle availability.
• One year of full-time or equivalent part-time paid professional experience as a Child Support Specialist Trainee may substitute for required training.

Responsibilities

• Under supervision, performs entry-level child support case work and processes cases through location, notice, and enforcement steps.
• Acquires knowledge to independently manage a caseload in child support enforcement and familiarize with agency policy and laws.
• Researches statutes, court opinions, rules and regulations; reviews public documents and interviews customers.
• Prepares case files for the BCSE Attorney and responds to customer service inquiries; composes routine correspondence and maintains confidentiality.
• Probationary period is twelve months; work is conducted in Wayne County.

Skills

Legal research

Case management

Customer service

Interviewing

Documentation

Education

Bachelor’s degree from an accredited college or university

Job description

State of West Virginia, Bureau for Child Support Enforcement, is seeking an entry-level Caseworker in Wayne County. The role provides formal classroom and on-the-job training to develop familiarity with child support laws, policies, and programs.

You will perform initial notice, case development, and support the attorney with case preparation. Under supervision, you’ll gain skills to manage a caseload, locate parents and assets, calculate obligations, and respond to customer inquiries while