Entry-Level Child Support Caseworker Trainee

West Virginia; Ceredo (WV); On-site; USD 32,000 - 45,000; Full time

Job summary

West Virginia is seeking an entry-level Child Support Enforcement Caseworker in Wayne County. Under close supervision, you will perform beginning level case work, processing cases, notifying non-custodial parents, and learning child support laws and agency policies.

During a training period, you will acquire knowledge to manage a caseload, locate parents and assets, and prepare case files for the BCSE Attorney. Probationary period is twelve months.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Paralegal or legal secretarial training may substitute for two years of required training.
• Full-time or equivalent paid experience in a legal setting involving legal research and case file preparation.
• Experience in debt collections, credit investigations, criminal investigations, law enforcement, accounting, or auditing.
• Experience as Economic Service Worker or Family Support Specialist.
• Any combination thereof may substitute for the required training at a rate of one year for every thirty semester hours.
• May be required to have a valid driver’s license and vehicle availability.

Responsibilities

• Perform entry-level child support case work under supervision.
• Process cases through location, case development, and initial notices to non-custodial parents.
• Research statutes, court opinions, rules, and regulations to support case files.
• Prepare case files for the BCSE Attorney and respond to routine customer service inquiries.

Skills

Customer service

Confidentiality

Legal research

Education

Bachelor’s degree

Paralegal or legal secretarial training

Legal research experience

Debt collection / credit investigations / law enforcement experience

Economic Service Worker or Family Support Specialist

Combination substitution: 1 year per 30 semester hours

Job description

West Virginia is seeking an entry-level Child Support Enforcement Caseworker in Wayne County. Under close supervision, you will perform beginning level case work, processing cases, notifying non-custodial parents, and learning child support laws and agency policies.

During a training period, you will acquire knowledge to manage a caseload, locate parents and assets, and prepare case files for the BCSE Attorney. Probationary period is twelve months.