Entry-Level Call Center Specialist

Express Employment Professionals - Cincinnati East; Bloomingdale (IL); On-site; USD 32,000 - 40,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Bloomingdale, IL is seeking a motivated individual for a caller center role. No prior office experience is required, but strong communication and customer service skills are valued.

The position involves handling orders, inquiries, and email correspondence, with a daytime shift from 8:30 AM to 5:00 PM. Basic Excel skills are beneficial, and familiarity with navigating multiple programs and software will help you excel in this team-oriented

Qualifications

• No prior experience required; a similar role is a plus.
• Basic Excel skills are beneficial.

Responsibilities

• Answer phone calls for orders and customer inquiries
• Follow up on business inquiries
• Navigate company-specific software and switch between multiple programs
• Manage a shared email inbox with colleagues for orders and inquiries

Skills

Strong communication

Customer service

Tools

Excel

Job description

Express Employment Professionals - Cincinnati East in Bloomingdale, IL is seeking a motivated individual for a caller center role. No prior office experience is required, but strong communication and customer service skills are valued.

The position involves handling orders, inquiries, and email correspondence, with a daytime shift from 8:30 AM to 5:00 PM. Basic Excel skills are beneficial, and familiarity with navigating multiple programs and software will help you excel in this team-oriented