Part-Time Customer Outreach & Admin Support

Express Employment Professionals - Cincinnati East; Champaign (IL); On-site; USD 19,000 - 25,000; Part time

Job summary

Express Employment Professionals - Cincinnati East is seeking a Part-Time Customer Service & Administrative Assistant in Champaign, IL. The role focuses on light outbound calls, data entry, and day-to-day administrative tasks during a busy seasonal period.

The position emphasizes professional telephone communication, accuracy in records, and reliable office support in an office environment.

Qualifications

• Comfortable speaking with customers by phone.
• Strong verbal and written communication skills.
• Accurate data entry and typing skills.
• Basic computer proficiency.
• Attention to detail and organization.

Responsibilities

• Make outbound calls using information from the office.
• Communicate professionally with customers.
• Enter and update customer, policy, and office information.
• Maintain accurate records and organized files.
• Assist with general administrative duties.
• Support operations during the busy period (mid-Oct to mid-Dec).
• Utilize spreadsheets, customer management systems, email, and office software.

Skills

Customer service

Phone communication

Data entry

Attention to detail

Organizational skills

Independent work

Tools

Spreadsheets

CRM systems

Data-entry software

Office equipment

Job description

Express Employment Professionals - Cincinnati East is seeking a Part-Time Customer Service & Administrative Assistant in Champaign, IL. The role focuses on light outbound calls, data entry, and day-to-day administrative tasks during a busy seasonal period.

The position emphasizes professional telephone communication, accuracy in records, and reliable office support in an office environment.