Entry-Level Call Center Agent — Customer Support & Sales

MCI; Savannah (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Paid Training

Career Growth

Job summary

A leading BPO company in Savannah, GA is hiring an Entry-Level Contact Center Representative. You will handle inbound and outbound customer interactions, resolve issues, and promote additional services. Ideal candidates have strong communication skills and a passion for customer service. This full-time position offers a competitive salary and benefits including paid time off, health insurance, and a fun work environment.

Qualifications

• Must be 18 years or older.
• Ability to type at least 20 words per minute.
• Dependable and punctual with excellent time management.

Responsibilities

• Answer inbound and outbound calls professionally.
• Resolve customer concerns efficiently.
• Engage in solution-based conversations.

Skills

Strong written communication skills

Verbal communication skills

Organizational communication skills

Problem-solving skills

Customer-focused with empathy

Ability to multitask

Education

High school diploma or equivalent

Tools

Microsoft Office

Windows operating systems

Job description

A leading BPO company in Savannah, GA is hiring an Entry-Level Contact Center Representative. You will handle inbound and outbound customer interactions, resolve issues, and promote additional services. Ideal candidates have strong communication skills and a passion for customer service. This full-time position offers a competitive salary and benefits including paid time off, health insurance, and a fun work environment.