Entry-Level Broadband Installer

WaveDivision Holdings, LLC; Dallas (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

401k match

Medical, dental, vision, life, STD

Paid time off

Floating holiday

Paid holidays

Sick leave

Job summary

Astound is hiring for a residential install specialist in Texas. You will perform installs/disconnects on customer premises, ensure RF/signal levels meet specs, and maintain productive routing with leadership and dispatch.

The role emphasizes customer education and potential upsell opportunities while safely operating a company vehicle. The position is full-time, on-site, with a base pay range of $16-$29 per hour plus bonus and benefits.

Qualifications

• High school diploma or equivalent
• 0 years experience (Entry Level)
• Valid driver's license and satisfactory driving record
• Knowledge of ladder, hand tools, and power tools
• Customer service
• Communication (verbal, written)
• Basic computer skills
• Aptitude to learn to skills
• Problem solving
• Time management
• Teamwork
• Working alone

Responsibilities

• Perform residential installs and disconnects on customer premises according to organizational standards and specs
• Ensure/record correct RF and signal levels within specifications before completion to reduce callbacks
• Maintain communication with leadership and dispatch for productive routing while maintaining safety and performance metrics
• Educate customers with subject-matter expertise on products and services including upsell opportunities
• Operate company vehicle in a safe and responsible manner
• Other duties as assigned

Job description

Astound is hiring for a residential install specialist in Texas. You will perform installs/disconnects on customer premises, ensure RF/signal levels meet specs, and maintain productive routing with leadership and dispatch.

The role emphasizes customer education and potential upsell opportunities while safely operating a company vehicle. The position is full-time, on-site, with a base pay range of $16-$29 per hour plus bonus and benefits.