Benefit Programs Specialist II — Eligibility & Impact

Virginia-Department-of-Social-Service; Milford (VA); On-site; USD 48,000 - 66,000; Full time

Job summary

The Virginia Department of Social Services is seeking a Benefit Programs Specialist II to determine and re-determinate eligibility for Financial Assistance, Food Stamps, Medical Assistance and related social services.

You will interview applicants, explain program options, process applications, and monitor cases for changes in recipient circumstances, collaborating with other agencies to ensure accurate benefits and compliance.

Qualifications

• Working knowledge of public service organizations and eligibility guidelines.
• Proficiency with office software and data systems.
• Excellent oral and written communication with diverse stakeholders.

Responsibilities

• Interviews applicants and re-determines ongoing eligibility.
• Explains programs and determines need for assistance.
• Processes applications and determines eligibility and benefit levels.
• Monitors cases for changes and adjusts benefits accordingly.
• Coordinates with agencies and maintains case records.

Skills

Computer skills

Public service knowledge

Job description

The Virginia Department of Social Services is seeking a Benefit Programs Specialist II to determine and re-determinate eligibility for Financial Assistance, Food Stamps, Medical Assistance and related social services.

You will interview applicants, explain program options, process applications, and monitor cases for changes in recipient circumstances, collaborating with other agencies to ensure accurate benefits and compliance.