Entry-Level Benefit Programs Specialist

Commonwealth of VA Careers; Franklin (VA); On-site; USD 29,000 - 36,000; Full time

Job summary

Commonwealth of VA Careers is seeking an entry-level Benefit Programs Specialist I in Virginia to train under supervision and determine eligibility for a range of social services programs. After completing the training, you may be redefined to Benefit Programs Specialist II with salary progression.

The role involves interviewing, processing applications, and evaluating data to determine benefits. Strong communication and computer skills are essential in this position.

Qualifications

• High school diploma with related training or experience.
• Knowledge of public service programs and eligibility guidelines.
• Ability to use automated systems to maintain case records.

Responsibilities

• Interview applicants to determine eligibility for assistance.
• Explain program details and determine need for support.
• Process applications for financial assistance and diversion.
• Evaluate data for accuracy and completeness.
• Compute assistance plans.
• Determine allowances for special items.
• Assess education, work experience, and social functioning.
• Evaluate clients' employability and explore income sources.

Skills

Interviewing techniques

Mathematics

Communication skills

Education

High school diploma plus related training/experience

Tools

Office software

Job description

Commonwealth of VA Careers is seeking an entry-level Benefit Programs Specialist I in Virginia to train under supervision and determine eligibility for a range of social services programs. After completing the training, you may be redefined to Benefit Programs Specialist II with salary progression.

The role involves interviewing, processing applications, and evaluating data to determine benefits. Strong communication and computer skills are essential in this position.