Entry-Level Benefit Programs Specialist: Launch Your Career

Virginia-Department-of-Social-Service; Tappahannock (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Virginia Department of Social Services is seeking a Benefit Programs Specialist I to determine eligibility for various welfare programs under supervision while in training toward full performance. You will conduct client interviews, collect necessary data, and process applications for assistance while upholding program policies.

This entry-level role emphasizes accuracy, confidentiality, and adherence to federal, state, and local laws, building skills to evaluate income, resources, and program

Qualifications

• Knowledge of basic human behavior, plus ability to use mathematics for percentages, formulas, and averages.
• Proficiency in operating a personal computer and associated office and agency software.

Responsibilities

• Conducts interviews to determine eligibility for assistance and re-determines continuing eligibility.
• Explains temporary assistance programs and reasons for need.
• Processes applications for financial assistance and diversion; explains client responsibilities and program availability.
• Evaluates data for consistency and accuracy; substantiates as needed.
• Computes assistance plans.
• Determines need for and amount of allowances for special items.
• Evaluates education, work experience and employability of clients; explores income sources.

Skills

PC proficiency

Education

High school diploma

Job description

Virginia Department of Social Services is seeking a Benefit Programs Specialist I to determine eligibility for various welfare programs under supervision while in training toward full performance. You will conduct client interviews, collect necessary data, and process applications for assistance while upholding program policies.

This entry-level role emphasizes accuracy, confidentiality, and adherence to federal, state, and local laws, building skills to evaluate income, resources, and program