Benefits Programs Specialist II — Eligibility Expert

Virginia-Department-of-Social-Service; Appomattox (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Virginia Department of Social Services seeks an entry-level Benefit Programs Specialist I to assist in determining eligibility for various social services programs. Under supervision, you train toward full performance and a salary increase as you advance to Specialist II.

Responsibilities include interviewing, data collection, and processing applications for financial assistance. The role emphasizes understanding program rules, applying judgments, and maintaining case records with professional

Qualifications

• High school diploma with additional training and related work experience or an equivalent combination.
• Preferred familiarity with Medicaid, SNAP, TANF processing.
• Valid Virginia Driver's License.

Responsibilities

• Interviews persons to determine eligibility for assistance and re-determines continuing eligibility.
• Explains benefit programs and determines reasons and need for assistance.
• Processes applications for financial assistance and diversion and determines eligibility.
• Monitors cases for changes and updates benefit levels within guidelines.
• Maintains client records and prepares reports.

Skills

Interviewing

Data collection

Case management

Communication

Analytical thinking

Education

High school diploma

Job description

Virginia Department of Social Services seeks an entry-level Benefit Programs Specialist I to assist in determining eligibility for various social services programs. Under supervision, you train toward full performance and a salary increase as you advance to Specialist II.

Responsibilities include interviewing, data collection, and processing applications for financial assistance. The role emphasizes understanding program rules, applying judgments, and maintaining case records with professional