Entry-Level Automotive Service Advisor — Paid Training

Sheehy Auto Stores; Richmond (VA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Paid Training

Career Advancement

401K & Profit Sharing

Competitive Pay

Job summary

Sheehy Auto Stores in Richmond, VA is seeking a Service Advisor Apprentice to join our team. This entry-level role trains you to greet customers, schedule appointments, and act as a liaison between customers and service technicians.

You will learn the art and science of customer service while benefiting from paid training, advancement opportunities, and a benefits package including health, vision, and dental insurance. Compensation ranges from $20 to $25 per hour.

Qualifications

• Strong customer communication skills both in-person and on the phone.
• Strong organizational skills.
• Able to manage in a fast-paced work environment with limited supervision.
• Authorized to work in the USA.
• Able to pass a pre-employment background check, Motor Vehicle Record Check, and drug screening.
• Must have a valid driver's license.

Responsibilities

• Greet service department customers promptly and courteously.
• Listen to each customer and articulate repair needs to techs.
• Present recommended/additional services using low-pressure, high-integrity methods.
• Provide accurate estimates of repair/maintenance costs.
• Adhere to dealership policy on customer vehicle care and operation.
• Notify customers when vehicles are ready for pickup.
• Review and explain repairs and associated costs to customers.
• Handle minor customer concerns and complaints.

Skills

Customer communication

Organizational skills

Fast-paced environment

Job description

Sheehy Auto Stores in Richmond, VA is seeking a Service Advisor Apprentice to join our team. This entry-level role trains you to greet customers, schedule appointments, and act as a liaison between customers and service technicians.

You will learn the art and science of customer service while benefiting from paid training, advancement opportunities, and a benefits package including health, vision, and dental insurance. Compensation ranges from $20 to $25 per hour.