Entry-Level 911 Call Taker (24/7 Shifts)

Regional 911 Intake Solutions; Campbell (MN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continuing training

Job summary

Regional 911 Intake Solutions in Campbell, MN seeks 911 Call Takers to support emergency responses. You will answer calls, verify locations, document information, and relay details to dispatch teams for timely action.

Applicants should have a high school diploma, strong listening and typing skills, and clear communication. Shifts may include nights, weekends, holidays; training and certifications are required.

Qualifications

• High school diploma or equivalent required or preferred.
• Strong listening comprehension and accurate typing are essential.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency.
• Enter details into call-processing or dispatch software.
• Forward incident information promptly to dispatch.
• Provide pre-arrival instructions within training and certification.

Skills

Active listening

Typing

Verbal communication

Education

High school diploma

Job description

Regional 911 Intake Solutions in Campbell, MN seeks 911 Call Takers to support emergency responses. You will answer calls, verify locations, document information, and relay details to dispatch teams for timely action.

Applicants should have a high school diploma, strong listening and typing skills, and clear communication. Shifts may include nights, weekends, holidays; training and certifications are required.