Entry IT Support Technician - Onsite in Trenton, NJ

Kids for the Future; Trenton (NJ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Wellness program

Onsite work

Hybrid work options

Remote work options

10 paid holidays

Generous PTO

Learning & upskilling

Job summary

Dataprise in Trenton, NJ is seeking an entry-level Network Associate focused on end-user support and desktop troubleshooting. You will handle device setup, software installations, account changes, and common hardware issues to keep staff productive.

This onsite position emphasizes accurate documentation and collaboration with senior engineers as you grow into more advanced IT consulting roles.

Qualifications

• End-user support experience or interest in IT help desk roles.
• Familiarity with desktop troubleshooting and software installations preferred.
• Ability to document steps and communicate clearly with users.

Responsibilities

• Provide first-line IT support to staff onsite in Trenton, NJ.
• Set up devices, install software, manage user accounts, and resolve common hardware/connectivity issues.
• Document solutions and escalate complex issues to senior engineers when needed.

Skills

End-user support

Desktop troubleshooting

Device setup

Software installs

Account changes

Documentation

Job description

Dataprise in Trenton, NJ is seeking an entry-level Network Associate focused on end-user support and desktop troubleshooting. You will handle device setup, software installations, account changes, and common hardware issues to keep staff productive.

This onsite position emphasizes accurate documentation and collaboration with senior engineers as you grow into more advanced IT consulting roles.