Network Associate I

Kids for the Future; Trenton (NJ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Wellness program

Onsite work

Hybrid work options

Remote work options

10 paid holidays

Generous PTO

Learning & upskilling

Job summary

Dataprise in Trenton, NJ is seeking an entry-level Network Associate focused on end-user support and desktop troubleshooting. You will handle device setup, software installations, account changes, and common hardware issues to keep staff productive.

This onsite position emphasizes accurate documentation and collaboration with senior engineers as you grow into more advanced IT consulting roles.

Qualifications

• End-user support experience or interest in IT help desk roles.
• Familiarity with desktop troubleshooting and software installations preferred.
• Ability to document steps and communicate clearly with users.

Responsibilities

• Provide first-line IT support to staff onsite in Trenton, NJ.
• Set up devices, install software, manage user accounts, and resolve common hardware/connectivity issues.
• Document solutions and escalate complex issues to senior engineers when needed.

Skills

End-user support

Desktop troubleshooting

Device setup

Software installs

Account changes

Documentation

Job description

• Location 50 West State Street 4th Floor,Trenton, NJ, 08608,United States
• Employee Type FT Non-Exempt

About the role:

The Network Associate is an entry-level, client-facing IT resource focused on end-user support and desktop-level troubleshooting. As the first line of response, the Network Associate handles device setup, software installs, account changes, and common hardware or connectivity issues. Network Associate ensure staff remain productive by providing fast, reliable, and approachable support, while also maintaining accurate documentation and escalating more complex problems to senior engineers when necessary. This role is ideal for IT professionals early in their careers who are eager to build technical depth, gain exposure to enterprise IT environments, and grow into more advanced consulting roles.

***This is an onsite position located in Trenton, NJ***

Why Dataprise:

Dataprise is a private equity–backed company focused on both organic growth and strategic acquisitions of high-performing businesses that align with our philosophies and values.

Our mission is simple:delight our clients and create an outstanding people experience—internally and externally.

We are an employee-focused organization that prioritizes retention, satisfaction, and empowerment. We are committed to helping our team members grow and succeed.

We invest in your future through:

• Internal mobility opportunities
• Continuous learning and upskilling
• Job shadowing programs and career mentorship
• Annual training allowances and LinkedIn Learning licenses for all employees

Wellness & Work-Life Balance

• Comprehensive Wellness and Rewards & Recognition Programs
• Onsite, hybrid and remote work options (may vary by role)
• 10 paid holidays
• Generous PTO