Entrata Systems Analyst | Property Management Tech

Advanced Asset Management, LLC; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Career growth

Collaborative environment

Job summary

Advanced Asset Management (AAM Living) seeks an experienced Entrata Systems Analyst to optimize Entrata across its Texas property portfolio. This role partners with Operations and leadership to troubleshoot, improve workflows, and ensure data accuracy while supporting implementations and onboarding.

Candidates should have 5+ years in systems or property management technology, proficiency in Entrata, and strong analytical, documentation, and training skills to enable seamless onsite and remote

Qualifications

• 5+ years of professional experience in systems, operations, or property management technology.
• Proficiency in Entrata is required.
• Hands-on experience supporting Entrata within multifamily property management.
• Strong understanding of property management workflows and operations.
• Experience with system troubleshooting, workflow analysis, and process improvement.
• Strong analytical, organizational, and communication skills.
• Experience creating SOPs, training materials, or system documentation.

Responsibilities

• Serve as a primary resource for Entrata across the property portfolio.
• Troubleshoot Entrata system, workflow, and data-related issues that impact the business.
• Analyze and improve Entrata workflows and operational processes.
• Support Entrata implementations, upgrades, transitions, and new property onboarding.
• Assist with providing superior customer service and communication to residents and prospects to enhance satisfaction and renewals.
• Review system data and reports for accuracy and identify process gaps.
• Develop Entrata SOPs, user guides, and process documentation.
• Train and support onsite and remote teams on Entrata processes.
• Coordinate with Operations, IT, leadership, and Entrata support to resolve issues.

Skills

Entrata proficiency

Systems analysis

Workflow analysis

Process improvement

Communication skills

Training materials

Education

Bachelor's degree in business/IS/Operations or related field

Job description

Advanced Asset Management (AAM Living) seeks an experienced Entrata Systems Analyst to optimize Entrata across its Texas property portfolio. This role partners with Operations and leadership to troubleshoot, improve workflows, and ensure data accuracy while supporting implementations and onboarding.

Candidates should have 5+ years in systems or property management technology, proficiency in Entrata, and strong analytical, documentation, and training skills to enable seamless onsite and remote